What we’re thinking

Thoughtful writing about clarity, communication, and momentum

Our essays explore the real communication challenges organizations face — from internal confusion and shifting priorities to sponsorship strategy, accessibility, and trust. These ideas reflect how we work with clients every day.

If communications feel harder than they should, start here.

Some pieces are practical frameworks. Others are reflections drawn from client work. Start with what matches the challenge you’re facing now.

Getting clear on priorities

The 4 Rs of nonprofit marketing goals

Building systems that last

Create an internal communication plan

Preparing for growth, funding, or change

Before you ask for sponsorship, build a strategy

Beautiful brand books vs. usable brand systems
Branding Kelly Carnahan Branding Kelly Carnahan

Beautiful brand books vs. usable brand systems

Organizations think they have to choose between a beautiful brand book and a practical documentation system. They don’t. The best brand foundations combine both: polish for public-facing moments and living, editable systems for daily use. 

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What Nonprofit Brands Need
Branding Kelly Carnahan Branding Kelly Carnahan

What Nonprofit Brands Need

For-profits trade in confidence; nonprofits trade in trust. Understanding that difference changes how brands should communicate, measure success, and show credibility.

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Accessibility is a strategic asset
Accessibility Kelly Carnahan Accessibility Kelly Carnahan

Accessibility is a strategic asset

Accessible communication builds trust, reduces friction, and helps your message reach more people. When accessibility is built into design from the start, it strengthens clarity, credibility, and long-term impact for nonprofits and public-facing organizations especially. 

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When the brand bomb drops
Branding Kelly Carnahan Branding Kelly Carnahan

When the brand bomb drops

A “brand bomb” goes off when something looks fine but doesn’t feel right. Defining brand personality changes everything from design decisions to how an organization shows up in the world.

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The 4 Rs of nonprofit marketing goals
Strategy Kelly Carnahan Strategy Kelly Carnahan

The 4 Rs of nonprofit marketing goals

Nonprofit marketing goals often skew toward revenue and leave other priorities behind. This article introduces the 4Rs framework — Relationships, Revenue, Reputation, and Recruitment — for setting balanced, mission-driven marketing goals.

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If this thinking resonates

Many of our clients start by reading one or two essays and recognizing a challenge they’ve been circling for a while. If you’d like help applying this thinking to your organization, we’d be glad to talk.